03 November 2008

The Cultural Disclaimer

You may remember Echo from one of my previous posts. He is a well spoken, intelligent, and insightful individual who works as a driver for my friend Annette. (Unfortunately, intelligence and education are not always rewarded with commensurate employment here in Nigeria.) Fulfilling one of the duties of his vocation, Echo came by my house today returning some items on behalf of his "madame." Before leaving, Echo candidly asked a question that had been bothering him for some time. A number of years ago, he worked for a British man here in Lagos. Because he respected the man and wanted to show his appreciation Echo presented to his boss a pair of trousers, wrapped neatly in paper and ribbon. Two weeks later he was fired.

The gift and his subsequent firing could have been unrelated,
Echo admitted; but still in the back of his mind he felt he had offended the man in some unknown way. Echo continued, relaying a similar and more recent story. He wanted to present a gift of cloth to his former "madame." Trying his best to take proper precautions, he bought fabric for both his "madame" and her husband so the gift would not be taken as an inappropriate proposition. Again, he carefully wrapped both gifts and presented them to his employers. When the two saw the gifts, Echo expected to see joy in their eyes. After all, in Nigeria cloth is considered the finest of gifts one can receive. And it is gifts of cloth and fine drinks that the obas (kings) reciprocate with accolades of blessing and prosperity. Instead, Echo sensed an apprehension which he could not understand.

Needless to say, Echo was both distraught and confused by the situations he described. As we contemplated the cause of the misunderstandings, I began to realize just how complicated the rules of engagement can be even to those native to a particular culture. Most of these unspoken rules are considered and processed quickly and unconsciously by those who practice them, and quickly zip by those not privy to particular cultural conventions

In Echo's situations, we concluded that two things dictated the appropriateness of the gifts: relationship and timing. In both situations Echo was a subordinate giving a gift to his employer. Though many of us often develop close relationships with fellow coworkers, as a general rule gift giving in a professional setting must be performed with care. It may cause embarrassment if the employer cannot or has not reciprocated with a gift in kind...after all, if anyone should be gift giving, it should be the employer. Or, if done with enough frequency, it could be seen as an informal bribe or a method of gaining favor with the boss by inappropriate means.

The other factor out of sync with Echo's own perceptions seemed to be timing. Echo's gift was not given in response to a finished project or encouragement for a particular task. It did not involve the holiday gift giving tradition or the obligatory Boss' Day gesture of appreciation. It was a simple token of gratitude unrelated to any particular occurrence or holiday. And, at least in the culture I grew up in, this would seem a bit awkward. Now, some may argue "random acts of kindness" do occur, but that is just what they are...random. These acts not typical or repeated, and too many random acts of kindness hone suspicion.

With so many unspoken rules and cultural nuances, we resigned ourselves to the fact that we cannot always predict how a gift, comment, or action will be received in a culture that is not our own. We can insult or betray without knowing we have done so. But until we rectify the cross-cultural confusion, a simple preemptive disclaimer can do wonders:

"In my culture..."

3 comments:

  1. I'd be curious if anyone else has insights based on your own experiences or observations!

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  2. In my culture we have a beer or glass of wine each day after work.

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